Although we are an 11th century castle with very obvious difficulties in terms of access to some areas, we do try to provide visitors who are disabled with the best possible visit.
The path leading up to the castle can take a wheelchair on the flat from the top car park right to the main body of the building, where there is a ramp and then double doors into the tea-room/gift shop. Both wheelchair and frame users will find the tea-room accessible.
The main compound of the castle is mostly grassy and flat, although it is bumpy in parts. In dry weather the whole compound and box gardens are accessible.
The herbery is a sensory garden and entrances are made so a wheelchair or frame can get right into the herbery. The same applies to the boxed flower gardens.
The Great Hall is not accessible as stairs are the only access, however we do have a policy that a guide will go down to the tea-room or terrace with artefacts and spend time with a disabled person, answering questions and explaining elements of the castle that may be of interest. Do remember to tell us in the Great Hall of anyone waiting downstairs.
There is a disabled toilet at the ticket office located in the main car park on arrival. The toilets in the marquee also have disabled access.
Guide dogs are very welcome and water is provided. Visitors with sight difficulties may pick and smell herbs in the herbery – they are all safe!
We welcome visitors with a range of special needs. If a party booking is being considered, do call us first and we will arrange for a guide without extra charge.
Vehicles & Disabled Parking
When the Castle is open to the general public and there is not a private booking, vehicles are not permitted through John of Gaunt’s gateway but should be left at the top right-hand car park which is signed as the Castle car park. The walk from the top car park is similar to many other stately homes with protected status.
When the Castle is closed, it is possible to arrange for vehicles to be brought right into the Castle compound. Coaches will not fit through John of Gaunt’s gateway but a mini-bus will.
Tutbury Castle is a Scheduled Monument, and contains many uneven and slippery surfaces, and some steep slopes and staircases. Visitors are advised to proceed with caution, especially in wet or icy weather. Some parts of the Castle may not be accessible to all visitors, and visitors with mobility difficulties or unsuitable footwear should consider which parts of the Castle they can visit safely. Parents are responsible at all times for ensuring that their children behave in a safe manner.